Retail Sales Leader & Clienteling Coach

UNTUCKit; Scottsdale (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k retirement plan

Paid time off & public holidays

Training & development

Casual working environment

Wellness resources

Employee discount 50-75%

Job summary

UNTUCKit in Scottsdale is seeking an energetic retail leader to drive store sales and deliver superior client engagement. You will coach the sales floor, build customer relationships through clienteling, and push for ambitious goals on the shop floor.

You will open/close the store, manage stockroom organization, and sustain a visually compelling, customer-focused selling environment across shifts. This role emphasizes leadership on site and hands-on training via UNTUCKit University.

Qualifications

• Prior retail leadership or keyholder experience (on-site) is required.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.

Responsibilities

• Lead by example in achieving and exceeding store sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through effective clienteling and follow-up.
• Identify opportunities to cross-sell and upsell to maximize each transaction.
• Leverage product knowledge to confidently communicate value and drive conversions.
• Inspire and motivate associates to deliver high-performance selling behaviors.
• Coach team members in real time to improve selling techniques and client engagement.
• Open and close the store with accountability for results and standards.
• Maintain a visually compelling, sales-focused floor environment.
• Monitor KPIs and contribute insights based on customer feedback and sales trends.

Skills

Retail leadership

Clienteling

Sales goals

Coaching

Communication

Education

High school diploma

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

UNTUCKit in Scottsdale is seeking an energetic retail leader to drive store sales and deliver superior client engagement. You will coach the sales floor, build customer relationships through clienteling, and push for ambitious goals on the shop floor.

You will open/close the store, manage stockroom organization, and sustain a visually compelling, customer-focused selling environment across shifts. This role emphasizes leadership on site and hands-on training via UNTUCKit University.