Retail Sales Lead & Team Coach

LOFT; Natick (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities across our品牌

Community partnerships

Job summary

LOFT in Natick Mall, Natick, MA is hiring a Sales Lead to support and role model exceptional customer experiences while guiding a team of associates. The role partners with the Store Manager to ensure seamless operations and brand representation.

Ideal candidates bring retail sales experience and a proactive approach to coaching, with flexibility for evenings, weekends, and holidays. Join a dynamic team focused on customer service and merchandising excellence.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.

Skills

Retail sales

Management experience

POS proficiency

Coaching skills

Communication

Time management

Decision making

Tools

Point-of-sale system

Job description

LOFT in Natick Mall, Natick, MA is hiring a Sales Lead to support and role model exceptional customer experiences while guiding a team of associates. The role partners with the Store Manager to ensure seamless operations and brand representation.

Ideal candidates bring retail sales experience and a proactive approach to coaching, with flexibility for evenings, weekends, and holidays. Join a dynamic team focused on customer service and merchandising excellence.