Retail Sales Lead: Coach & Customer Experience

LOFT; Hingham (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Opportunities for advancement

Community impact through philanthropic

Job summary

LOFT in Hingham, MA is hiring a Sales Lead to partner with the Store Manager to deliver exceptional customer experiences and coach associates. You will become an in-store expert on operations and be ready to step in as manager when needed.

The role prefers 6 months of retail sales experience and some management experience, with a technology focus for POS and a customer-centric approach. Regular part-time hours with evenings and weekends are typical.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching, with strong interpersonal skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Support store leaders with onboarding and developing a highly engaged team.
• Provide guidance and coaching to associates to elevate customer interactions.
• Maintain high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and omnichannel shopping experience.

Skills

Retail sales

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Organizational skills

Job description

LOFT in Hingham, MA is hiring a Sales Lead to partner with the Store Manager to deliver exceptional customer experiences and coach associates. You will become an in-store expert on operations and be ready to step in as manager when needed.

The role prefers 6 months of retail sales experience and some management experience, with a technology focus for POS and a customer-centric approach. Regular part-time hours with evenings and weekends are typical.