Retail Sales Lead & Team Coach

KnitWell Group; Braintree (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group's LOFT store in Braintree, MA is hiring a Sales Lead to model exceptional customer experiences and lead a team. You will partner with the Store Manager to train associates, drive sales, and maintain brand standards.

Ideal candidates have retail experience, leadership potential, and comfort with POS systems. Flexible availability including evenings, weekends, and holidays is required; opportunities for growth exist within our family of brands.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Leadership potential

POS system

Communication & coaching

Flexible availability

Tools

POS system

Job description

KnitWell Group's LOFT store in Braintree, MA is hiring a Sales Lead to model exceptional customer experiences and lead a team. You will partner with the Store Manager to train associates, drive sales, and maintain brand standards.

Ideal candidates have retail experience, leadership potential, and comfort with POS systems. Flexible availability including evenings, weekends, and holidays is required; opportunities for growth exist within our family of brands.