Retail Sales Lead & Team Coach

KnitWell Group; Lombard (IL); Sur place; USD 22 000 - 28 000; Temps partiel

Avantages offerts par ce poste

401(k) plan

Merchandise discounts plus eligibility

Professional development and career@

Community impact through partnerships

Résumé du poste

LOFT in Lombard, IL is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You’ll collaborate with the Store Manager to model best-in-class service and step in as manager when needed.

You’ll help onboard and develop a highly engaged team, uphold visual and operational standards, and use tools to drive a customer-focused, profitable store. Strong coaching and communication skills are essential.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsabilités

• Be a brand representative and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales

Management

POS proficiency

Communication coaching

Flexible availability

Initiative

Task delegation

Description du poste

LOFT in Lombard, IL is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You’ll collaborate with the Store Manager to model best-in-class service and step in as manager when needed.

You’ll help onboard and develop a highly engaged team, uphold visual and operational standards, and use tools to drive a customer-focused, profitable store. Strong coaching and communication skills are essential.