Sales Lead & Store Team Coach

Friendsofkerhonkson; Fairview Heights (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Fairview Heights, IL is seeking a Sales Lead to model exceptional customer experiences and support associates. You will collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.

You will guide a highly engaged team, drive a seamless omnichannel shopping experience, and uphold brand standards while focusing on the customer. Availability includes evenings, weekends, and holidays.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Customer service

Coaching

Leadership

Team collaboration

Tools

POS system

Job description

LOFT in Fairview Heights, IL is seeking a Sales Lead to model exceptional customer experiences and support associates. You will collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.

You will guide a highly engaged team, drive a seamless omnichannel shopping experience, and uphold brand standards while focusing on the customer. Availability includes evenings, weekends, and holidays.