Retail Sales Lead & Team Coach

knitwellgroup; Deptford Township (NJ); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Deptford, NJ is seeking a Sales Lead to model superb customer service and support a team of associates. You will partner with the Store Manager to ensure smooth store operations and prepare to step in as acting manager when needed.

You will foster an inclusive, high-energy environment, coach for personalized shopping, and use our tools to drive a customer-focused, profitable store. Flexible evenings, weekends, and holidays are expected.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient with ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Technology proficiency

Communication and coaching

Flexible availability

Initiative

Organize and delegate

Tools

POS system

Job description

LOFT in Deptford, NJ is seeking a Sales Lead to model superb customer service and support a team of associates. You will partner with the Store Manager to ensure smooth store operations and prepare to step in as acting manager when needed.

You will foster an inclusive, high-energy environment, coach for personalized shopping, and use our tools to drive a customer-focused, profitable store. Flexible evenings, weekends, and holidays are expected.