Retail Sales Lead & Team Coach

LOFT; Marlton (NJ); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

LOFT in Marlton, NJ is seeking a Sales Lead to model and deliver exceptional, personalized customer experiences while guiding and coaching a team of associates. You’ll work closely with the Store Manager to understand store operations and become ready to step in as acting manager when needed.

The role requires retail experience, strong communication skills, comfort with POS systems, and flexible availability including evenings and weekends.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech proficient and able to operate a point-of-sale system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Able to organize, delegate, and prioritize to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS system

Coaching

Communication

Flexible scheduling

Decision making

Organization

Deadline prioritization

Job description

LOFT in Marlton, NJ is seeking a Sales Lead to model and deliver exceptional, personalized customer experiences while guiding and coaching a team of associates. You’ll work closely with the Store Manager to understand store operations and become ready to step in as acting manager when needed.

The role requires retail experience, strong communication skills, comfort with POS systems, and flexible availability including evenings and weekends.