Retail Sales Lead & Team Coach

KnitWell Group; Deer Park (NY); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Community impact through philanthropic

Job summary

KnitWell Group is hiring a Sales Lead for our Deer Park, NY location. You will partner with the Store Manager to deliver exceptional customer experiences, guide associates, and model brand standards across a busy retail floor.

This role emphasizes coaching, omni-channel awareness, and readiness to step in as manager when needed. Flexible scheduling includes evenings, weekends, and holidays, with opportunities for growth and development within our brands.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Coaching

Team leadership

Tools

POS system

Job description

KnitWell Group is hiring a Sales Lead for our Deer Park, NY location. You will partner with the Store Manager to deliver exceptional customer experiences, guide associates, and model brand standards across a busy retail floor.

This role emphasizes coaching, omni-channel awareness, and readiness to step in as manager when needed. Flexible scheduling includes evenings, weekends, and holidays, with opportunities for growth and development within our brands.