Retail Sales Lead & Team Coach

LOFT; Chicago (IL); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Chicago is seeking a Sales Lead to support and role model exceptional customer experiences while guiding associates. You will work with the Store Manager to master store functions and be ready to step in as manager when needed.

The role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and delivering a seamless omnichannel shopping experience through strong coaching and tech-enabled processes.

Qualifications

• 6–12 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and able to operate a POS system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching for associates' customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

Tech proficient

POS system

Coaching

Flexible hours

Decision making

Delegation

Job description

LOFT in Chicago is seeking a Sales Lead to support and role model exceptional customer experiences while guiding associates. You will work with the Store Manager to master store functions and be ready to step in as manager when needed.

The role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and delivering a seamless omnichannel shopping experience through strong coaching and tech-enabled processes.