Retail Sales Lead & Team Coach

LOFT; Norridge (IL); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Norridge, IL is seeking a part-time Sales Lead to model and deliver exceptional customer experiences while guiding and supporting a team of associates. You will collaborate with the Store Manager to become an expert on store functions and be prepared to step in as manager when needed.

The role emphasizes coaching, merchandise standards, and omnichannel excellence. Flexible availability including evenings, weekends, and holidays is required to keep the store running smoothly and to drive

Qualifications

• 6‑months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Excellent communication and coaching skills.
• Flexible availability including evenings, weekends and holidays.
• Ability to organize, delegate and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold the highest visual and operational standards with a customer focus.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers a seamless omnichannel experience using available tools.
• Seamlessly step into the role of manager when needed.

Skills

retail sales experience

management experience

point-of-sale system

communication & coaching

flexible availability

decision making

organization & delegation

Job description

LOFT in Norridge, IL is seeking a part-time Sales Lead to model and deliver exceptional customer experiences while guiding and supporting a team of associates. You will collaborate with the Store Manager to become an expert on store functions and be prepared to step in as manager when needed.

The role emphasizes coaching, merchandise standards, and omnichannel excellence. Flexible availability including evenings, weekends, and holidays is required to keep the store running smoothly and to drive