Retail Sales Lead & Team Coach

KnitWell Group; Brownsville (TX); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Job summary

LOFT in Brownsville, TX is hiring a Sales Lead to partner with the Store Manager in delivering exceptional customer experiences and guiding a dynamic team. You’ll model service excellence, coach associates, and ensure store standards while driving a positive, inclusive environment.

This role is ideal for someone with retail sales experience, strong communication skills, and flexibility to work evenings, weekends, and holidays. Regular/Part time availability at Sunrise Mall.

Qualifications

• 6+ months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

Communication & coaching

Flexible schedule

Decision making

Organization & delegation

Tools

POS system

Job description

LOFT in Brownsville, TX is hiring a Sales Lead to partner with the Store Manager in delivering exceptional customer experiences and guiding a dynamic team. You’ll model service excellence, coach associates, and ensure store standards while driving a positive, inclusive environment.

This role is ideal for someone with retail sales experience, strong communication skills, and flexibility to work evenings, weekends, and holidays. Regular/Part time availability at Sunrise Mall.