Retail Sales Lead & Customer Experience Coach

Ann-Taylor-04806202; South Strabane Township (PA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Ann Taylor in Pittsburgh, PA is seeking a Sales Lead to support the store team and model exceptional customer experiences. You will collaborate with the Store Manager to guide associates, uphold brand standards, and help create a welcoming shopping environment.

The role requires at least 6 months of retail sales experience (preferred) and management experience (preferred). You should be comfortable with POS systems, coaching teammates, and flexible availability including evenings, weekends, and

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient with a point-of-sale system and overall store tech.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Uphold visual and operational standards while keeping the focus on the customer.
• Provide in-the-moment feedback and coaching so each associate can perform their best.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Customer service

Coaching

Tools

POS system

Job description

Ann Taylor in Pittsburgh, PA is seeking a Sales Lead to support the store team and model exceptional customer experiences. You will collaborate with the Store Manager to guide associates, uphold brand standards, and help create a welcoming shopping environment.

The role requires at least 6 months of retail sales experience (preferred) and management experience (preferred). You should be comfortable with POS systems, coaching teammates, and flexible availability including evenings, weekends, and