Retail Sales Lead — Mentor Teams & Elevate Experience

knitwellgroup; Lexington (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact through philanthropic

Job summary

Ann Taylor in Lexington, KY is seeking a Sales Lead to mentor a team and model exceptional customer experiences. You will partner with the Store Manager to guide store operations, train associates, and ensure the brand's standards are reflected in every sale.

You'll influence the customer journey with personalized service, utilize tools to stay aligned with promotions, and be ready to step in as acting manager when needed.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS proficiency

Communication/Coaching

Flexible availability

Initiative

Organization

Tools

POS system

Job description

Ann Taylor in Lexington, KY is seeking a Sales Lead to mentor a team and model exceptional customer experiences. You will partner with the Store Manager to guide store operations, train associates, and ensure the brand's standards are reflected in every sale.

You'll influence the customer journey with personalized service, utilize tools to stay aligned with promotions, and be ready to step in as acting manager when needed.