Retail Sales Lead: Coach & Elevate Customer Experience

Ann Taylor; Cincinnati (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Job summary

Ann Taylor in Cincinnati, OH is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding associates. You will collaborate with the Store Manager to become an expert on store functions and readiness to step in as manager when needed.

The role focuses on brand representation, onboarding and developing a highly engaged team, upholding visual and operational standards, and enabling an seamless omnichannel shopping experience through available tools.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system (POS).
• Enjoys communicating and coaching team members.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Uphold visual and operational standards with a customer focus.
• Provide in-the-moment coaching and feedback to associates.
• Support a seamless omnichannel shopping experience using available tools.

Skills

Retail sales experience

Management experience

Communication and coaching

Technology proficiency

POS system operation

Tools

POS system

Job description

Ann Taylor in Cincinnati, OH is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding associates. You will collaborate with the Store Manager to become an expert on store functions and readiness to step in as manager when needed.

The role focuses on brand representation, onboarding and developing a highly engaged team, upholding visual and operational standards, and enabling an seamless omnichannel shopping experience through available tools.