Retail Sales Lead — Elevate Customer Experience & Lead a High-Impact Team

Ann Taylor; Edinburgh (IN); On-site; USD 26,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Edinburgh, IN is seeking a Sales Lead to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to strengthen store operations, training, and daily performance.

This role emphasizes coaching, a brand-driven approach, and readiness to step in as manager when needed. Availability includes evenings, weekends, and holidays to serve customers and support the team.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Decision making

Organization and delegation

Job description

Ann Taylor in Edinburgh, IN is seeking a Sales Lead to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to strengthen store operations, training, and daily performance.

This role emphasizes coaching, a brand-driven approach, and readiness to step in as manager when needed. Availability includes evenings, weekends, and holidays to serve customers and support the team.