Key Holder & Lead Sales Associate – Men's Big & Tall

DXL Group; Kittery (ME); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences in a fast-paced environment. You will build long-term relationships, drive sales, and contribute to a high-performance team.

Responsibilities include welcoming guests, applying product knowledge to advise on a broad range of apparel, and coaching teammates on selling skills and operations.

Qualifications

• High school diploma or equivalent
• Superior customer service techniques
• Experience with problem/complaint resolution

Responsibilities

• Welcomes guests by engaging, learning needs and preferences
• Serves as product knowledge expert for apparel, including private labels and brands
• Coaches and trains team members on selling skills and store procedures

Skills

Customer service

Sales

Coaching

Problem resolution

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences in a fast-paced environment. You will build long-term relationships, drive sales, and contribute to a high-performance team.

Responsibilities include welcoming guests, applying product knowledge to advise on a broad range of apparel, and coaching teammates on selling skills and operations.