Retail Sales Lead — Inspire Teams & Memorable Service

White House | Black Market, Inc.; Annapolis (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Merchandise discounts

Professional development

Community involvement

Job summary

White House | Black Market, Inc. in Annapolis, MD is seeking a Sales Lead to supervise the team, uphold brand standards, and foster a customer‑centered environment that delivers memorable, personalized experiences reflecting our hospitality culture.

You will guide store operations, coach staff, and support leadership with day‑to‑day duties, including merchandising, scheduling, and omni‑channel selling. This role offers part‑time hours and growth opportunities.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Communication

Team leadership

Customer service

Availability

Job description

White House | Black Market, Inc. in Annapolis, MD is seeking a Sales Lead to supervise the team, uphold brand standards, and foster a customer‑centered environment that delivers memorable, personalized experiences reflecting our hospitality culture.

You will guide store operations, coach staff, and support leadership with day‑to‑day duties, including merchandising, scheduling, and omni‑channel selling. This role offers part‑time hours and growth opportunities.