Retail Sales Lead — Inspire Customers & Lead Team

POP MART Americas Inc.

United States

On-site

USD 25,000 - 29,000

Full time

14 days+

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Benefits offered by this job

401k
Health insurance
Paid time off
Paid sick leave
Family leave
Growth opportunities

Job summary

POP MART Americas Inc. is seeking a Retail Sales Lead in Tigard, OR to guide a team in delivering outstanding customer experiences and oversee daily store operations.

You will coach associates, drive sales performance, and ensure brand standards are met across all visual merchandising and inventory tasks. The role requires at least 1 year in retail with leadership tendencies, a passion for pop culture, and the ability to motivate a team in a dynamic environment.

Qualifications

  • 1+ years of retail experience; leadership preferred.
  • Strong communication and interpersonal skills.
  • Interest in designer toys or pop culture is valued.
  • Ability to coach and motivate a team.
  • Strong organizational skills with attention to detail.
  • Comfortable in a fast-paced retail environment.

Responsibilities

  • Lead by example to deliver an exceptional customer experience.
  • Serve as Leader on Duty in the absence of the Store Manager.
  • Coach sales associates to achieve store goals.
  • Promote product categories and exclusive collections.
  • Execute opening and closing procedures with accuracy.
  • Maintain a clean, organized and safe store environment.
  • Support inventory, replenishment, and stockroom organization.
  • Represent POP MART as a brand ambassador during events.

Skills

Retail experience
Leadership
Customer service
Communication
Coaching
Organizational skills
POS proficiency

Education

High School Diploma or equivalent

Tools

POS system
Cash register

Job description

POP MART Americas Inc. is seeking a Retail Sales Lead in Tigard, OR to guide a team in delivering outstanding customer experiences and oversee daily store operations.

You will coach associates, drive sales performance, and ensure brand standards are met across all visual merchandising and inventory tasks. The role requires at least 1 year in retail with leadership tendencies, a passion for pop culture, and the ability to motivate a team in a dynamic environment.

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