Retail Sales Lead: Grow Revenue, Lead Team & Service

Cole Haan

Saint Augustine (FL)

On-site

USD 23,000 - 26,000

Part time

5 days ago
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Benefits offered by this job

Employee discount
Holiday pay
Sick pay (up to 80 hours)

Job summary

Cole Haan is seeking a Store Sales Lead to drive in-store growth and profitability while upholding the brand's philosophy and procedures in a Saint Augustine, FL location.

The role focuses on leading a positive team, delivering exceptional customer service, and maintaining visual merchandising. You will manage daily store operations, align with policy, and develop staff to meet and exceed sales targets.

Qualifications

  • Candidates must be at least 16 years of age.
  • 2 years retail experience, specialty or footwear preferred.
  • Ability to work flexible hours including nights, weekends, holidays.
  • Retail operations knowledge including sales, service, merchandising, inventory control, store budgeting and loss prevention.
  • Proficient with computer systems, POS and handheld devices, Microsoft Office.
  • Excellent verbal and written communication, delegation, follow-up and time management.

Responsibilities

  • Drive sales growth and achieve KPI goals.
  • Assist in controlling store expenses via payroll, supplies, and facilities.
  • Coach staff to exceed individual and store goals.
  • Lead and develop a quality store team and positive environment.
  • Assist in training and development; address performance issues.
  • Deliver exceptional customer service and maintain visual standards.
  • Ensure loss prevention, health and safety objectives are met and policies followed.

Skills

Retail operations
Customer service
Merchandising
Inventory control
Loss prevention
POS systems
Microsoft Office

Tools

POS systems
Microsoft Office

Job description

Cole Haan is seeking a Store Sales Lead to drive in-store growth and profitability while upholding the brand's philosophy and procedures in a Saint Augustine, FL location.

The role focuses on leading a positive team, delivering exceptional customer service, and maintaining visual merchandising. You will manage daily store operations, align with policy, and develop staff to meet and exceed sales targets.

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