In-Store Sales Lead: Lead Team & Elevate Service - Holiday Pay

Cole Haan; Orlando (FL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Holiday pay, sick pay up to 80 hours

Employee discount

Job summary

Cole Haan in Orlando, FL seeks a Sales Lead to drive sales and profitability while guiding the store team and upholding company policies. You will implement strategic direction for the store location and foster a healthy team culture and environment, ensuring exceptional customer service and adherence to visual standards.

You will coach staff to exceed goals, manage operations, and support loss prevention and safety, with emphasis on teamwork and policy compliance in a fast-paced retail setting.

Qualifications

• 2 years retail experience, specialty/footwear preferred.
• Able to work flexible schedule including nights, weekends, holidays.
• Retail operations knowledge: sales, customer service, inventory, budget, loss prevention.
• Proficient with POS and handheld systems and basic MS Office.

Responsibilities

• Drive sales and KPI goals to achieve targets and profitability.
• Coach staff to exceed individual and store goals.
• Lead and develop a quality store team and maintain a positive environment.
• Deliver exceptional customer service and maintain visual merchandising standards.
• Ensure loss prevention, health, safety, and policy compliance.

Skills

Verbal communication

Written communication

Time management

Team leadership

Retail operations

Customer service

Merchandising

Tools

POS systems

Microsoft Office

Job description

Cole Haan in Orlando, FL seeks a Sales Lead to drive sales and profitability while guiding the store team and upholding company policies. You will implement strategic direction for the store location and foster a healthy team culture and environment, ensuring exceptional customer service and adherence to visual standards.

You will coach staff to exceed goals, manage operations, and support loss prevention and safety, with emphasis on teamwork and policy compliance in a fast-paced retail setting.