Retail Sales Lead: Elevate Team & Guest Experience

KnitWell Group; Cincinnati (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Chico’s in Cincinnati, OH is seeking a Sales Lead to partner with store leaders, supervise the team, and support leadership responsibilities to uphold brand standards and a culture of hospitality. You will guide the team toward achieving goals, provide direction, and model a welcoming, customer-focused environment that goes beyond transactional service.

You’ll help with opening/closing duties, communicate brand priorities, coach staff, manage cash handling and scheduling, and ensure inventory

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Leadership

Customer service

Job description

Chico’s in Cincinnati, OH is seeking a Sales Lead to partner with store leaders, supervise the team, and support leadership responsibilities to uphold brand standards and a culture of hospitality. You will guide the team toward achieving goals, provide direction, and model a welcoming, customer-focused environment that goes beyond transactional service.

You’ll help with opening/closing duties, communicate brand priorities, coach staff, manage cash handling and scheduling, and ensure inventory