Retail Sales Lead — Elevate Team & Customer Experience

Chico's; Burlington (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

Chico's is seeking a Sales Lead in Burlington, MA to supervise the store team, lead by example on the sales floor, and support leadership with operations. You will coach staff, manage inventory and replenishment, and ensure excellent customer service in a welcoming, hospitality-driven environment.

The role emphasizes brand standards, cross-functional collaboration, and contributing to a positive team culture through effective communication and product knowledge sharing.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Excellent communication and interpersonal skills.
• Flexible availability—nights, weekends, and holidays.

Responsibilities

• Assist store leadership with general operations and opening/closing tasks.
• Lead by example on the sales floor and share product knowledge.
• Provide coaching and feedback to team; assist with scheduling.
• Manage cash handling, inventory, and merchandise replenishment.
• Support store policies and brand priorities; foster a positive, customer-centered culture.

Skills

Team leadership

Customer service

Communication

Sales floor knowledge

Operations

Tools

Point of sale (POS)

Job description

Chico's is seeking a Sales Lead in Burlington, MA to supervise the store team, lead by example on the sales floor, and support leadership with operations. You will coach staff, manage inventory and replenishment, and ensure excellent customer service in a welcoming, hospitality-driven environment.

The role emphasizes brand standards, cross-functional collaboration, and contributing to a positive team culture through effective communication and product knowledge sharing.