Retail Sales Lead: Elevate Customer Experience & Team

LOFT; Fair Oaks (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

LOFT in Fairfax, VA is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates, collaborate with the Store Manager, and be prepared to step in as manager when needed, ensuring brand standards and a seamless store operation.

The role emphasizes personal connection with customers, a team-focused environment, and the use of technology to drive sales and a welcoming store culture.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Tech savvy with POS system operation.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize deadlines.

Responsibilities

• Deliver personalized customer experiences and guidance to associates.
• Collaborate with Store Manager to step in as manager when needed.
• Uphold visual and operational standards and support omnichannel shopping.
• Provide in-the-moment feedback and coaching.

Skills

Retail sales

Store leadership

Communication

Coaching

Time management

Decision making

Organizational skills

Tools

POS system

Job description

LOFT in Fairfax, VA is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates, collaborate with the Store Manager, and be prepared to step in as manager when needed, ensuring brand standards and a seamless store operation.

The role emphasizes personal connection with customers, a team-focused environment, and the use of technology to drive sales and a welcoming store culture.