Retail Sales Lead: Elevate Customer Experience & Lead Team

N23 Premium Brands Opco LLC; Chesterfield (MO); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Availability based on employment type

Job summary

KnitWell Group's Ann Taylor store in Chesterfield, MO seeks a Sales Lead to deliver personalized customer experiences and guide associates, collaborating with the Store Manager to be ready to step in as manager when needed.

The role requires 6 months retail sales experience (preferred) and management experience (preferred); strong tech skills for POS and omnichannel operations; flexible evenings, weekends, holidays. Benefits and opportunities accompany the role.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

Skills

Retail sales experience

Management experience

Customer service

Communication

Tools

POS system

Job description

KnitWell Group's Ann Taylor store in Chesterfield, MO seeks a Sales Lead to deliver personalized customer experiences and guide associates, collaborating with the Store Manager to be ready to step in as manager when needed.

The role requires 6 months retail sales experience (preferred) and management experience (preferred); strong tech skills for POS and omnichannel operations; flexible evenings, weekends, holidays. Benefits and opportunities accompany the role.