Sales Lead: Elevate Customer Experience & Team Coaching

Ann Taylor; Chesterfield (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Chesterfield, MO is seeking a Sales Lead to support and model exceptional customer experiences. You will guide and coach associates and collaborate with the Store Manager to run store operations and be ready to step in as manager when needed.

The role emphasizes delivering personalized service, onboarding new team members, upholding brand standards, and driving a seamless omnichannel shopping experience through available tools.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Job description

Ann Taylor in Chesterfield, MO is seeking a Sales Lead to support and model exceptional customer experiences. You will guide and coach associates and collaborate with the Store Manager to run store operations and be ready to step in as manager when needed.

The role emphasizes delivering personalized service, onboarding new team members, upholding brand standards, and driving a seamless omnichannel shopping experience through available tools.