Retail Sales Lead - Elevate Customer Experience

Warby Parker; Cumming (IA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) Retirement savings plan

Free eyewear

Employee Stock Purchase Plan

Paid time off / holidays

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our retail locations in the U.S. and Canada. You will lead floor sales, participate in front-of-house operations, and contribute to process improvements and special projects.

Ideal candidates bring 6+ months in a management role, outstanding communication, and a proactive, entrepreneurial mindset. You’ll foster an inclusive culture and ensure top-notch service for every guest.

Qualifications

• Retail experience in a customer-focused environment is required.
• Demonstrated ability to lead a team and drive results.
• Exceptional interpersonal and communication skills for top-notch service.

Responsibilities

• Lead the selling on the floor and front-of-house operations when a manager is not present.
• Open and close the store and maintain an upbeat team environment.
• Share Warby Parker's story and guide customers with product knowledge and style advice.
• Contribute to process improvements and participate in special projects.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Entrepreneurial spirit

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our retail locations in the U.S. and Canada. You will lead floor sales, participate in front-of-house operations, and contribute to process improvements and special projects.

Ideal candidates bring 6+ months in a management role, outstanding communication, and a proactive, entrepreneurial mindset. You’ll foster an inclusive culture and ensure top-notch service for every guest.