Store Sales Supervisor: Elevate Customer Experience

Warby Parker; Seattle (WA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid holidays

Vacation days

401(k)

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our U.S. and Canada stores. You will lead the selling on the floor, participate in front‑of‑house operations, and drive team momentum when a manager is unavailable.

You’ll influence process improvements and take on special projects with an entrepreneurial mindset. You bring 6+ months in a supervisory role and a passion for service, product knowledge, and inclusive teamwork.

Qualifications

• Retail experience with a customer-focused mindset.
• Proven ability to lead by example in a fast-paced environment.
• Strong interpersonal skills and conflict resolution.

Responsibilities

• Lead on-floor selling and front-of-house operations.
• Conduct team touch-bases when a manager is not present.
• Share Warby Parker's story and mission with customers.
• Identify ways to improve the glasses-shopping experience.

Skills

Customer service

Communication

Leadership

Sales knowledge

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our U.S. and Canada stores. You will lead the selling on the floor, participate in front‑of‑house operations, and drive team momentum when a manager is unavailable.

You’ll influence process improvements and take on special projects with an entrepreneurial mindset. You bring 6+ months in a supervisory role and a passion for service, product knowledge, and inclusive teamwork.