Retail Sales Lead: Elevate Customer Experience

VFCorporation; Castle Rock (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Altra is seeking a Sales Lead to support the store leadership team and deliver an exceptional customer experience. You will coach associates, uphold store standards, and help maximize profitability while building an inclusive team culture in a fast-paced retail setting.

You will lead by example, supervise daily operations, and work with the Store Manager to drive engagement and efficiency. The role requires 1+ years of retail leadership and a high school diploma or equivalent.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong coaching and development of diverse teams.
• Excellent verbal and written communication with ability to influence across levels.
• Experience in fast-paced, customer-focused retail environment.

Responsibilities

• Deliver high level of personalized customer engagement and service.
• Assist in achieving sales goals and monitor KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals and standards.
• Oversee daily store operations including opening/closing and floor coverage.
• Support inventory and stockroom processes to ensure product flow.

Skills

Customer engagement

Coaching

Leadership

Communication

Retail operations

Education

High School Diploma or equivalent

Tools

POS software

Job description

Altra is seeking a Sales Lead to support the store leadership team and deliver an exceptional customer experience. You will coach associates, uphold store standards, and help maximize profitability while building an inclusive team culture in a fast-paced retail setting.

You will lead by example, supervise daily operations, and work with the Store Manager to drive engagement and efficiency. The role requires 1+ years of retail leadership and a high school diploma or equivalent.