Retail Sales Lead - Customer Experience & Coaching

LOFT; Lynnwood (WA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

LOFT in Lynnwood, WA seeks a Sales Lead to model exceptional customer experiences and guide a team of associates. You will work closely with the Store Manager to ensure smooth daily operations and a high-engagement environment, delivering personalized service that embodies LOFT's style.

This role requires strong communication, initiative, and the ability to step into management when needed. Responsibilities include onboarding and developing team members, maintaining store standards, and using

Qualifications

• 6+ months of retail sales experience preferred.
• Experience leading or mentoring a small team is a plus.
• Proficient with point-of-sale systems and store tech.

Responsibilities

• Model excellent customer experiences and guide associates.
• Support onboarding and development of team members.
• Collaborate with Store Manager on store operations and leadership needs.
• Step into manager duties when needed to ensure smooth store continuity.
• Provide timely feedback and coaching to strengthen customer interactions.

Skills

Retail sales experience

Management experience

POS system proficiency

Coaching & communication

Time management

Flexibility (evenings/weekends/holid

Tools

POS system

Job description

LOFT in Lynnwood, WA seeks a Sales Lead to model exceptional customer experiences and guide a team of associates. You will work closely with the Store Manager to ensure smooth daily operations and a high-engagement environment, delivering personalized service that embodies LOFT's style.

This role requires strong communication, initiative, and the ability to step into management when needed. Responsibilities include onboarding and developing team members, maintaining store standards, and using