Retail Sales Lead — Styling, Coaching & Customer Experience
LOFT
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Job summary
LOFT in Lehi, UT is seeking a Sales Lead to drive store sales and deliver an engaging customer experience on-site. You will coach associates, manage daily floor operations, support merchandising, promotions, and partner with store leadership to meet goals while upholding LOFT's standards.
This role requires strong communication, customer service, and retail sales experience to reflect LOFT's optimistic brand values.
Qualifications
- Strong communication, active listening, and feedback abilities.
- Excellent customer service to create welcoming experiences and relationships.
- Solid sales skills including product knowledge and upselling.
- Training and coaching skills to support development and reinforce standards.
- Ability to lead by example on the sales floor and collaborate with store leadership.
- Retail or fashion sales experience helps; basic cash handling expected.
- Commitment to inclusivity and LOFT's brand values.
Responsibilities
- Drive store sales while delivering engaging customer experience.
- Coach and train associates on selling behaviors and service standards.
- Assist with opening and closing procedures and floor maintenance.
- Support visual merchandising updates and promotion execution.
- Collaborate with store leadership to meet sales goals and uphold policies.
Skills
Tools
Job description
LOFT in Lehi, UT is seeking a Sales Lead to drive store sales and deliver an engaging customer experience on-site. You will coach associates, manage daily floor operations, support merchandising, promotions, and partner with store leadership to meet goals while upholding LOFT's standards.
This role requires strong communication, customer service, and retail sales experience to reflect LOFT's optimistic brand values.
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