Retail Sales Lead & Customer Experience Coach

KnitWell Group; Lee (MA); Vor Ort; USD 22.000 - 28.000; Teilzeit

Benefits dieser Stelle

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through partnerships

Zusammenfassung

KnitWell Group in Lee, MA is seeking a Sales Lead for Store 3120-Lee Premium Outlets. You will model exceptional customer experiences, guide associates, and collaborate with the Store Manager to be ready to step in as manager when needed.

This role emphasizes brand representation, onboarding and developing a highly engaged team, maintaining visual and operational standards, and using technology to deliver a seamless omnichannel shopping experience while coaching staff during peak hours and

Qualifikationen

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.

Aufgaben

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to elevate customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Kenntnisse

Retail sales

Leadership

POS systems

Communication

Scheduling & prioritization

Initiative

Tools

POS system

Jobbeschreibung

KnitWell Group in Lee, MA is seeking a Sales Lead for Store 3120-Lee Premium Outlets. You will model exceptional customer experiences, guide associates, and collaborate with the Store Manager to be ready to step in as manager when needed.

This role emphasizes brand representation, onboarding and developing a highly engaged team, maintaining visual and operational standards, and using technology to deliver a seamless omnichannel shopping experience while coaching staff during peak hours and