Retail Sales Lead & Coaching Champion

knitwellgroup; Rancho Cucamonga (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is hiring a Sales Lead in Rancho Cucamonga, CA to support and role model excellent customer experiences. You will guide associates, collaborate with the Store Manager, and step in as manager when needed to ensure seamless store operations.

You will help onboard and develop a highly engaged team, uphold brand standards, and drive a profitable, customer-focused environment through effective coaching and problem solving.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS system

Coaching & communication

Flexible scheduling

Initiative

Organization

Tools

POS system

Job description

LOFT is hiring a Sales Lead in Rancho Cucamonga, CA to support and role model excellent customer experiences. You will guide associates, collaborate with the Store Manager, and step in as manager when needed to ensure seamless store operations.

You will help onboard and develop a highly engaged team, uphold brand standards, and drive a profitable, customer-focused environment through effective coaching and problem solving.