Retail Sales Lead: Coach Teams, Elevate Customer Experience

KnitWell Group; Winter Park (FL); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Discounts at sister brands

Professional development

Community impact

Job summary

KnitWell Group in Winter Park, FL is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards while creating a welcoming, customer-centered environment. This role drives sales, coaching, and operational excellence on the floor and in back-room activities.

You will open/close, manage scheduling, inventory, and cash handling, while promoting an omni-channel approach and providing coaching to team members.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability - including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.

Skills

Retail leadership

Customer relationship

Communication

Team player

Flexibility

Job description

KnitWell Group in Winter Park, FL is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards while creating a welcoming, customer-centered environment. This role drives sales, coaching, and operational excellence on the floor and in back-room activities.

You will open/close, manage scheduling, inventory, and cash handling, while promoting an omni-channel approach and providing coaching to team members.