Retail Sales Lead & Team Coach (Omnichannel)

KnitWell Group; Aurora (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

KnitWell Group in Aurora, IL is seeking a Sales Lead to support and role model exceptional customer experiences while guiding associates. You will work with the Store Manager to master store functions and step in as manager when needed.

Responsibilities include onboarding teams, upholding brand standards, and driving a seamless omnichannel shopping experience. The role requires 6 months of retail sales experience and flexible availability, with a pay range of $16.00–$20.00 hourly USD.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Initiative and decision making

Organizing and prioritizing

Job description

KnitWell Group in Aurora, IL is seeking a Sales Lead to support and role model exceptional customer experiences while guiding associates. You will work with the Store Manager to master store functions and step in as manager when needed.

Responsibilities include onboarding teams, upholding brand standards, and driving a seamless omnichannel shopping experience. The role requires 6 months of retail sales experience and flexible availability, with a pay range of $16.00–$20.00 hourly USD.