Retail Sales Lead - Team Coach & Customer Experience

N23 Premium Brands Opco LLC; Vacaville (CA); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Merchandise discounts plus discountsat

Professional development and careerAdv

Résumé du poste

KnitWell Group is seeking a Sales Lead in Vacaville, CA to support and role model exceptional customer experiences. You will work with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

Responsibilities include onboarding and developing an engaged team, maintaining brand standards, and driving a customer-focused, profitable environment with seamless omnichannel service. Flexible evenings, weekends, and holidays expected.

Qualifications

• 6 months retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends and holidays.

Responsabilités

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales experience

Management experience

POS proficiency

Coaching & communication

Flexible schedule

Outils

POS system

Description du poste

KnitWell Group is seeking a Sales Lead in Vacaville, CA to support and role model exceptional customer experiences. You will work with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

Responsibilities include onboarding and developing an engaged team, maintaining brand standards, and driving a customer-focused, profitable environment with seamless omnichannel service. Flexible evenings, weekends, and holidays expected.