Retail Sales Lead & Team Coach

LOFT; Merrimack (NH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT in Merrimack, NH seeks a Sales Lead to champion exceptional customer experiences and support a high-performing team. You’ll work with the Store Manager to master store functions and be ready to step in as manager when needed, while modeling guidance and coaching to associates.

Ideal candidates bring retail experience, the ability to lead with initiative, and a knack for coaching, communication, and multitasking in a fast-paced environment.

Qualifications

• Minimum 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Flexible availability – including evenings, weekends, and holidays.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales exp

Management experience

POS/tech proficiency

Coaching

Communication

Time management

Initiative

Tools

POS system

Job description

LOFT in Merrimack, NH seeks a Sales Lead to champion exceptional customer experiences and support a high-performing team. You’ll work with the Store Manager to master store functions and be ready to step in as manager when needed, while modeling guidance and coaching to associates.

Ideal candidates bring retail experience, the ability to lead with initiative, and a knack for coaching, communication, and multitasking in a fast-paced environment.