Retail Sales Lead — Brand Ambassador & Team Coach

White House Black Market; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health benefits

401(k)

Merchandise discounts

Professional development

Community partnerships

Job summary

White House Black Market in Cincinnati, OH is seeking a Sales Lead to partner with store leaders, supervise the team, and model exceptional customer service. You will help uphold brand standards and foster a positive, hospitality-focused environment that goes beyond the sale.

The role requires hands-on coaching, effective communication, and flexible availability including nights, weekends, and holidays. Experience in retail management is preferred and you must be at least 18.

Qualifications

• 2 years retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability—nights, weekends, and holidays.

Responsibilities

• Assist store leadership with general store operations (opening/closing).
• Share brand priorities and messages with store teams.
• Lead by example on the sales floor and use omni-channel approaches.

Skills

Retail leadership

Customer relations

Communication

Team player

Flexibility

Job description

White House Black Market in Cincinnati, OH is seeking a Sales Lead to partner with store leaders, supervise the team, and model exceptional customer service. You will help uphold brand standards and foster a positive, hospitality-focused environment that goes beyond the sale.

The role requires hands-on coaching, effective communication, and flexible availability including nights, weekends, and holidays. Experience in retail management is preferred and you must be at least 18.