Retail Sales Lead — Inspire Teams & Elevate Experience

White House Black Market; Louisville (KY); On-site; USD 32,000 - 46,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Job summary

White House Black Market in Louisville, KY is seeking a Sales Lead to partner with store leaders, supervise the team, and model exceptional service that reflects our hospitality culture.

You will coach teammates, manage operations including cash handling, scheduling, inventory, and replenishment, and communicate priorities to staff. Flexible availability — nights, weekends, and holidays — is preferred to support store goals and guest experiences.

Qualifications

• Minimum 2 years in retail leadership or supervisory experience.
• Strong communication and interpersonal skills with a guest-first mindset.
• Ability to coach and motivate a diverse team to meet store goals.

Responsibilities

• Supervise the sales floor and assist store leadership with opening/closing tasks.
• Share brand priorities and lead by example on product knowledge and omni-channel selling.
• Provide coaching, monitor performance goals, and assist with scheduling and operations.

Skills

Retail leadership

Customer service

Communication skills

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Inventory management

Job description

White House Black Market in Louisville, KY is seeking a Sales Lead to partner with store leaders, supervise the team, and model exceptional service that reflects our hospitality culture.

You will coach teammates, manage operations including cash handling, scheduling, inventory, and replenishment, and communicate priorities to staff. Flexible availability — nights, weekends, and holidays — is preferred to support store goals and guest experiences.