Building Materials Retail Sales Specialist

Milwaukee Succeeds; Fort Atkinson (WI); Hybrid; USD 19,286,000 - 27,552,000; Full time

Job summary

Builders FirstSource is hiring a Retail Sales and Customer Service Associate to assist walk-in customers, provide product selection guidance, and prepare material estimates for small projects. You will enter orders, schedule deliveries, and support workshops while maintaining store appearance and inventory control.

The role emphasizes strong communication, product knowledge, and adherence to safety procedures in a fast-paced environment.

Qualifications

• High school diploma or GED with 6 months of sales-related experience or equivalent.
• Knowledge of product pricing, discounting, and estimating formulas.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Assist retail customers via walk-in, phone, or email with product selection and pricing.
• Provide material estimates and quotes for small projects.
• Enter orders and schedule product delivery.
• Plan work to meet daily/weekly productivity goals.
• Assist with customer workshops and resolve simple complaints.
• Maintain store housekeeping, signage, stocking, and inventory control.
• Follow safety procedures and participate in safety meetings.

Skills

Customer service

Sales techniques

Verbal and written communication

Detail orientation

Product knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP system

Job description

Builders FirstSource is hiring a Retail Sales and Customer Service Associate to assist walk-in customers, provide product selection guidance, and prepare material estimates for small projects. You will enter orders, schedule deliveries, and support workshops while maintaining store appearance and inventory control.

The role emphasizes strong communication, product knowledge, and adherence to safety procedures in a fast-paced environment.