Retail Sales Associate – Wireless | Jacksonville, FL

Delphos Wireless - Cricket Authorized Retailer; Jacksonville (FL); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Health, dental, and vision insurance after 90 days

401(k) eligibility after 1 year

Employee discounts

Paid training

Opportunities for advancement

Job summary

A wireless retail company is seeking a motivated Retail Sales Associate for their Jacksonville, Florida location. This in-store position offers uncapped commission, making it ideal for those who thrive in sales environments. Responsibilities include greeting customers, selling wireless products, activating services, and meeting sales goals. Ideal candidates have prior retail or customer service experience, strong communication skills, and must be reliable with weekend availability. Competitive pay and benefits are offered after 90 days.

Qualifications

• Retail sales or customer service experience preferred.
• Comfortable working toward commission and sales goals.
• Reliable and punctual, with weekend availability.

Responsibilities

• Provide excellent customer service and greet customers.
• Sell wireless products and services, including new lines.
• Activate lines and process upgrades while meeting goals.

Skills

Customer service

Sales skills

Communication

Bilingual (Spanish)

Job description

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team in Jacksonville, Florida.

If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast‑paced wireless environment.

This is an in-store retail position — not remote or telemarketing.

What You’ll Do:

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add‑on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

What We’re Looking For:

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Strong communication and closing skills
• Reliable and punctual
• Weekend availability required
• Bilingual (Spanish) is a plus

Compensation & Benefits:

• $14–$17 per hour (based on experience)
• Uncapped commission
• Health, dental, and vision insurance after 90 days
• 401(k) eligibility after 1 year
• Employee discounts
• Paid training
• Opportunities for advancement to Assistant Manager or Store Manager

Schedule:

• Monday–Sunday
• Full‑time and part‑time available
• Weekend shifts required

Please visit our company website at www.delphoswireless.net to check out our locations near your area.