Retail Sales Associate – Wireless | Cincinnati, OH

Delphos Wireless - Cricket Authorized Retailer; Kentucky; On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) eligibility

Employee discounts

Paid training

Job summary

A retail wireless provider seeks a motivated Retail Sales Associate to join their team in Cincinnati, Ohio. The position involves providing excellent customer service, selling wireless products, and activating new lines. Ideal candidates should have retail experience, communication skills, and the ability to work towards sales goals. The role offers a competitive hourly wage along with uncapped commission, health benefits, and opportunities for career advancement.

Qualifications

• Retail sales or customer service experience preferred.
• Comfortable working toward commission and sales goals.
• Weekend availability required.

Responsibilities

• Greet customers and provide excellent customer service.
• Sell wireless phones, accessories, and prepaid service plans.
• Activate new lines and process upgrades.
• Meet and exceed sales and activation goals.

Skills

Customer service

Sales

Communication skills

Bilingual (Spanish)

Job description

Overview

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team in Cincinnati, Ohio.

If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast-paced wireless environment.

This is an in-store retail position — not remote or telemarketing.

What You’ll Do

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

What We’re Looking For

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Strong communication and closing skills
• Reliable and punctual
• Weekend availability required
• Bilingual (Spanish) is a plus

Compensation & Benefits

• $12–$17 per hour (based on experience)
• Uncapped commission
• Health, dental, and vision insurance after 90 days
• 401(k) eligibility after 1 year
• Employee discounts
• Paid training
• Opportunities for advancement to Assistant Manager or Store Manager

Schedule

• Monday–Sunday
• Full-time and part-time available
• Weekend shifts required

Please visit our company website at www.delphoswireless.net to check out our locations near your area.