Cricket Wireless Sales Representative

Delphos Wireless - Cricket Authorized Retailer; Cincinnati (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Uncapped commission

Benefits after 90 days

401(k) after 1 year

Employee discounts

Paid training

Advancement opportunities

Job summary

Delphos Wireless is hiring a Retail Sales Associate to join our in-store team at multiple OH locations (West Chester, Loveland, Colerain, Delhi, Norwood, Galbraith). If you enjoy retail sales, customer service, and earning uncapped commissions, this is a great opportunity to grow within a fast-paced wireless environment.

This is an in-store position — not remote — with full-time and part-time options. You will greet customers, sell wireless devices and plans, activate lines, and strive to meet

Qualifications

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Weekend availability required
• Bilingual (Spanish) is a plus

Responsibilities

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

Skills

Retail sales

Customer service

Communication skills

Closing skills

Weekend availability

Reliability

Bilingual Spanish

Job description

Retail Sales Representative

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team. If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast-paced wireless environment. This is an in-store retail position — not remote or telemarketing. The position is for the store location in West Chester, Loveland, Colerain, Delhi, Norwood, and Galbraith, OH.

What You’ll Do

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

What We’re Looking For

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Strong communication and closing skills
Reliable and punctual
• Weekend availability required
• Bilingual (Spanish) is a plus

Compensation & Benefits

• $13–$17 per hour (based on experience)
• Uncapped commission
• Health, dental, and vision insurance after 90 days
• 401(k) eligibility after 1 year
• Employee discounts
• Paid training
• Opportunities for advancement to Assistant Manager or Store Manager

Schedule

• Monday–Sunday
• Full-time and part-time available
• Weekend shifts required

Please visit our company website at www.delphoswireless.net to check out our locations near your area.