Retail Sales Associate – Wireless | Cincinnati, OH

Delphos Wireless, a Cricket Wireless Authorized Retailer; Kentucky; On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Competitive Salary, Commission & Bonus Structure

Comprehensive Group Health with HSA & Company Contribution

Safe Harbor 401K Plan with Company Matching

Discounted cell phone service

Paid training

Job summary

A leading wireless retailer in Cincinnati is looking for a motivated Retail Sales Associate. This role focuses on providing excellent customer service and selling wireless products in a fast-paced environment. Candidates should have experience in retail sales or customer service, strong communication skills, and availability on weekends. This position offers competitive pay, commission, and opportunities for career growth. Join a team dedicated to excellence and customer satisfaction.

Qualifications

• Retail sales or customer service experience preferred.
• Strong communication and closing skills are essential.
• Weekend availability required.

Responsibilities

• Greet customers and provide excellent customer service.
• Sell wireless phones, accessories, and prepaid service plans.
• Meet and exceed sales and activation goals.

Skills

Retail sales experience

Customer service experience

Strong communication skills

Sales goal orientation

Bilingual (Spanish)

Job description

Explore Opportunities at Delphos Wireless

Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

At Delphos Wireless, our most valuable resource is our people – with a diversity of backgrounds, ideas, and life experiences. We are dedicated to providing a team friendly and championship-like culture and environment for our people. We want to convey a friendly, professional, efficient atmosphere that will instill confidence in our commitment and our ability to help our customers.

Employee Satisfaction

Delphos Wireless wants to provide the best experience not only for our customers but also for our associates. That’s why we provide competitive pay, commission & bonus structures, a generous benefits package, and a positive work-life balance. Join Delphos, Where Excellence Meets Teamwork: Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

We provide the following:

• Competitive Salary, Commission & Bonus Structure (for eligible employees)
• Comprehensive Group Health with HSA & Company Contribution
• Safe Harbor 401K Plan with Company Matching
• Discounted cell phone service (at company’s discretion)
• Career growth paths with Advancement Opportunities

Open Positions

Position: Retail Sales Associate – Wireless | Cincinnati, OH

Location: Galbraith, OH

Job Id: 608

# of Openings: 2

Retail Sales Associate – Wireless | Cincinnati, OH

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team in Cincinnati, Ohio.

If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast-paced wireless environment.

This is an in-store retail position — not remote or telemarketing.

What You’ll Do:

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

What We’re Looking For:

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Strong communication and closing skills
• Reliable and punctual
• Weekend availability required
• Bilingual (Spanish) is a plus
• $12–$17 per hour (based on experience)
• Uncapped commission
• Health, dental, and vision insurance after 90 days
• 401(k) eligibility after 1 year
• Paid training
• Opportunities for advancement to Assistant Manager or Store Manager

Schedule:

• Monday–Sunday
• Full-time and part-time available

Please visit our company website at www.delphoswireless.net to check out our locations near your area.