Cricket Wireless Sales Representative

Delphos Wireless, a Cricket Wireless Authorized Retailer; Cincinnati (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) eligibility

Paid training

Advancement opportunities

Job summary

Delphos Wireless is seeking a motivated Retail Sales Associate to join our in-store team in Cincinnati, OH. This role focuses on helping customers select wireless products, services, and plans while achieving sales targets.

You will greet customers, activate lines, process upgrades, and upsell accessories in a fast-paced retail environment. Weekend availability and strong communication skills are essential for success.

Qualifications

• Retail sales or customer service experience preferred.
• Bilingual (Spanish) is a plus.
• Weekend availability required.

Responsibilities

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

Skills

Retail sales

Customer service

Communication

Closing skills

Job description

Position:Cricket Wireless Sales Representative

Location: Cincinnati, OH

Job Id:686

# of Openings:6

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team.

If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast-paced wireless environment.

This is an in-store retail position— not remote or telemarketing. The position is for the store location in West Chester, Loveland, Colerain, Delhi, Norwood, and Galbraith, OH.

What You’ll Do:

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

What We’re Looking For:

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Strong communication and closing skills
• Reliable and punctual
• Weekend availability required
• Bilingual (Spanish) is a plus
• $13–$17 per hour (based on experience)
• Uncapped commission
• Health, dental, and vision insurance after 90 days
• 401(k) eligibility after 1 year
• Paid training
• Opportunities for advancement to Assistant Manager or Store Manager

Schedule:

• Monday–Sunday
• Full-time and part-time available

Please visit our company website at www.delphoswireless.net to check out our locations near your area.