Retail Sales Associate: Warm Service & Goal-Driven Selling

Macy's; Kennewick (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Retail Selling Colleague to create standout shopping experiences through warm hospitality and product expertise. You’ll learn about new arrivals, engage with customers, and guide them to the right products and services on the sales floor or in the fitting room.

You will help maintain a clean, organized store environment, participate in achieving daily sales goals, and support store operations while delivering friendly, personalized service that builds trust and loyalty with

Qualifications

• Experience delivering personalized service on the sales floor or fitting room.
• Ability to understand customer needs and offer suitable recommendations.
• Comfort with meeting daily sales goals and contributing to team targets.

Responsibilities

• Greet customers, explain product features, and drive sales with friendly, genuine hospitality.
• Keep the sales floor clean, organized, and inviting for customers.
• Assist with locating products, restocking, and processing transactions.
• Promote Macy's Loyalty program and collect feedback to improve service.

Skills

Customer service

Communication

Sales orientation

Teamwork

Flexibility

Job description

Macy's is hiring a Retail Selling Colleague to create standout shopping experiences through warm hospitality and product expertise. You’ll learn about new arrivals, engage with customers, and guide them to the right products and services on the sales floor or in the fitting room.

You will help maintain a clean, organized store environment, participate in achieving daily sales goals, and support store operations while delivering friendly, personalized service that builds trust and loyalty with