Retail Sales Associate: Create Memorable Shopping Experiences

Macy's; White Marsh (MD); On-site; USD 17,908 - 26,174; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holidays

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services, whether on the sales floor or in the fitting room.

This role emphasizes warmth, product knowledge, and a personal approach to meet sales targets and inspire customer loyalty.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• You can work on your own but are great with team dynamics.

Responsibilities

• Greet customers and engage in warm, personal conversations to build relationships.
• Help customers by presenting products, answering questions, and guiding purchases to meet sales goals.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Finish interactions by sharing loyalty program benefits and thanking customers by name.

Skills

Customer service

Sales skills

Communication

Teamwork

Adaptability

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services, whether on the sales floor or in the fitting room.

This role emphasizes warmth, product knowledge, and a personal approach to meet sales targets and inspire customer loyalty.