Retail Sales Associate — Personal Service & Goals

Macy's; Metairie (LA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Job summary

Macy's is seeking a Retail Selling Colleague to create memorable shopping experiences by combining product knowledge with genuine hospitality. You’ll connect customers with the right products and services, both on the sales floor and in the fitting room, driving loyalty through personal, friendly service.

This role extends beyond checkout tasks; you’ll help keep the store welcoming, organized, and inviting while contributing to sales goals and a positive team environment.

Qualifications

• Flexible availability including weekends and holidays.
• Ability to communicate effectively with customers and colleagues.
• Read and understand employment policies and safety rules in English.
• Comfortable using electronic devices and handling cash transactions.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Assist customers in finding items and explaining features of products.
• Maintain a clean, organized, and inviting selling floor and fitting rooms.
• Promote Macy’s loyalty program and services during interactions.
• Meet or exceed daily selling goals through strong customer engagement.

Skills

Customer service

Communication

Teamwork

Hospitality

Flexibility

Tools

Cash register

Handheld devices

Job description

Macy's is seeking a Retail Selling Colleague to create memorable shopping experiences by combining product knowledge with genuine hospitality. You’ll connect customers with the right products and services, both on the sales floor and in the fitting room, driving loyalty through personal, friendly service.

This role extends beyond checkout tasks; you’ll help keep the store welcoming, organized, and inviting while contributing to sales goals and a positive team environment.