Retail Sales Associate: Create Memorable Customer Moments

Macy's; Short Hills (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver exceptional customer experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in fitting rooms.

You will help meet sales goals, support ongoing promotions, and maintain a welcoming store environment. This role emphasizes genuine hospitality, teamwork, and attentive service to build loyalty and drive results.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers, coworkers and supervisors.
• Willingness to share loyalty benefits and explain credit options.

Responsibilities

• Provide personalized recommendations and connect customers with the right products and services.
• Achieve selling goals and drive loyalty through exceptional customer engagement.
• Maintain a clean, organized, and inviting selling space on the floor and in fitting rooms.

Skills

Customer service

Sales goals

Communication

Teamwork

Relationship building

Tools

Cash register

Handheld devices

Job description

Macy's is seeking a Retail Selling Colleague to deliver exceptional customer experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in fitting rooms.

You will help meet sales goals, support ongoing promotions, and maintain a welcoming store environment. This role emphasizes genuine hospitality, teamwork, and attentive service to build loyalty and drive results.