Retail Sales Associate - Gift Shop (Swing)

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

401K

Tuition reimbursement

Paid vacation

Weekly prizes

Training workshops

Free daily meal

Job summary

Atlantis Casino Resort Spa in Reno, NV seeks a Retail Sales Associate for The Shoppes at Atlantis. You will provide an upscale shopping experience, assist guests, and handle transactions with care in a luxury shop setting.

Responsibilities include greeting guests, offering product knowledge, stocking, maintaining displays, and ensuring a polished store presentation in a fast-paced environment.

Qualifications

• Customer service experience preferred.
• Cash handling and POS knowledge required.
• Ability to greet guests warmly and assist with product knowledge.
• Stock merchandise and maintain store presentation.

Responsibilities

• Greet guests with a warm, friendly welcome.
• Assist guests with purchases and product information.
• Process transactions and cashiering with accuracy.
• Maintain shop cleanliness and appealing displays.
• Know inventory and suggest merchandise to guests.
• Support a high-volume, upscale shopping environment.

Skills

Customer service

Cashiering

Guest greeting

Stocking & displays

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview: Come join Team Atlantis! We are currently accepting applications for Retail Sales Associate in our upscale shop. The Sales Associate at The Shoppes at Atlantis, is a customer service-oriented sales role. This role assists guests with purchases, cashiering, stocking, and overall presentation of the store. The Shoppes at Atlantis, has a Sundry Shop, Boutique Shop, and a Luxury shop, featuring high-end name brands such as Coach, Michael Kors, and more.

Responsibilities:

• Greet all guests with a warm and friendly welcome.
• Provide a courteous, and upscale shopping experience for our guests.
• Assist guests with product knowledge and offerings.
• Process transactions, and cashiering, money handling skills.
• Maintain shop appearance, including cleanliness, displays, and inventory.
• Excellent communication and guest service skills.
• Ability to work in a high volume, fast paced environment.
• Maintain usage of all Atlantis Service Standards.
• Other assignments as assigned my management.
• While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications:

• Must be at least 21 years old
• Alcohol Awareness card required
• Know inventory and be able to suggest merchandise to our guests.
• After 60 days, must be able to contribute an acceptable % of sales to help meet sales goals as established by budget
• MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors

Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality. Working at Atlantis Casino Resort Spa in Reno, Nevada, offers a unique and rewarding experience that sets it apart as an employer of choice in the hospitality and gaming industry. Here are several compelling reasons to consider a career with us, reflecting our commitment to excellence, Team Member growth, and a vibrant workplace culture. Thanks to its nationally recognized excellence and innovative sustainability practices, Atlantis Casino Resort Spa is an exceptional place to work for anyone seeking a meaningful and dynamic career in hospitality. Atlantis is recommended by Forbes Travel Guide, with accolades from AAA, TripAdvisor, and Wine Spectator. Atlantis delivers a culture of high standards and professional pride, where team members have the opportunity to be part of a Four Diamond resort experience and contribute to award-winning venues like the Forbes 4 Star Spa and the Atlantis Steakhouse. Our team members thrive in a company that leads in environmental stewardship—being the first in northern Nevada to implement eco-forward programs like organics recycling and biodiesel fuel usage. Atlantis isn't just a place to work—it's a place to grow, be inspired, and make a lasting impact.